Mike Baron
Workflow Storyteller
Have you deconstructed your operational workflows?
Do you know how your business actually works?
Identify the specific steps that aren't working, then fix them.
Experience
I can help. As Chief Storyteller of ProjectStory, Inc., a business process, technical training and documentation development company I founded in 1997, I worked on dozens of projects, large and small, across multiple industries. ProjectStory was acquired in 2020. Semi-retirement didn't sit well with me, so I'm back at it.
Skills/Capabilites
- Workflow and Business Process Analysis
- Requirements Research and Analysis
- Business Continuity and Audit Documentation
- Due Diligence
- Stakeholder Interviews
- Information and Content Management Architecture
- Instructional Design, Documentation and Training Development
- Corporate Communications, Screencasting, and Scriptwriting
Representative projects
- End-to-end back office workflows and standard operating procedures
- Secure, web-based operational policies and procedures
- Dynamic workflow illustrations for complex cross-departmental transaction processing
- Integrated, cross-referenced, video-based training